Hi Josie,
I just wanted to send you this overdue note of appreciation now that the dust has settled. 😉
From the start, you made me feel comfortable communicating with you. As the rates changed, you were prompt to inform us how we were affected and I was appreciative of your patience and personal attention throughout the time we were preparing to refinance our mortgage. This meant a great deal to me as we have never had a broker involved in the process so, as I’m sure you soon realized, lol, I had so many questions. I will be gladly repeating our experience and recommending you to our friends.
Sincerely,
Lisa
Lisa